NotesFAQContact Us
Collection
Advanced
Search Tips
Back to results
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1390080
Record Type: Journal
Publication Date: 2023-Sep
Pages: 15
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1360-2357
EISSN: EISSN-1573-7608
Available Date: N/A
Conflict Recognition in CSCL Sessions through the Identification of Cycles in Conversational Graphs
Education and Information Technologies, v28 n9 p11615-11629 Sep 2023
Conflicts play an important role to improve group learning effectiveness; they can be decreased, increased, or ignored. Given the sequence of messages of a collaborative group, we are interested in recognizing conflicts (detecting whether a conflict exists or not). This is not an easy task because of different types of natural language ambiguities. A conversation can be represented as a conversation graph; i.e., a direct multidigraph where the nodes are users, and an edge means a message. The approach proposed in this paper focuses on the emotional interactions of group members. Hence, to detect conflicts it analyzes emotions involved in the cycles of the graph. This strategy has the advantages of considering the sentiment of a sequence of messages to take a better decision and analyzing interactions with two or more participants. The proposed approach has been tested in collaborative learning tasks, achieving an F1 score of 92.6%, and a 90.1% recall score for conflicting situations. This approach can help teachers and students to improve the learning process.
Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A