Chat conversations and other types of online communication environments are widely used within CSCL educational scenarios. However, there is a lack of theoretical and methodological background for the analysis of collaboration. Manual assessing of non-moderated chat discussions is difficult and time-consuming, having as a consequence that learning…

Some studies on technology-supported peer feedback in the writing classroom claim that it reduces the threatening atmosphere caused by face-to-face interaction and that the discourse patterns and language use in the electronic feedback are more flexible than in spoken discourse. Others present a negative view that the comments generated from…

This study investigated the effectiveness of using Google Docs in collaborative concept mapping (CCM) by comparing it with a paper-and-pencil approach. A quasi-experimental study was conducted in a physics course. The control group drew concept maps using the paper-and-pencil method and face-to-face discussion, whereas the experimental group…

The application of computer-assisted platforms in writing classes is a relatively new paradigm in education. The adoption of computers-assisted writing classes is gaining ground in many western and non western universities. Numerous issues can be addressed when conducting computer-assisted classes (CAC). However, a few studies conducted to assess…

Social presence is considered an important quality in computer-mediated communication as it promotes willingness in learners to take risks through participation in interpersonal exchanges (Kehrwald, 2008) and makes communication more natural (Lowenthal, 2010). While social presence has mostly been investigated through questionnaire data and…

A dialog system or a conversational agent provides a means for a human to interact with a computer system. Dialog systems use text, voice and other means to carry out conversations with humans in order to achieve some objective. Most dialog systems are created with specific objectives in mind and consist of preprogrammed conversations. The primary…

This chapter discusses one of the key research foci of the Learning Sciences and Technologies academic group at the National Institute of Education, Nanyang Technological University in Singapore. Based on our empirical research, we describe two vignettes that examined student cognition in computer-supported collaborative learning environment. We…

Research has shown that task-based computer-mediated communication (CMC) can foster attention to linguistic form in ways that may promote language learning (c.f., Blake, 2000; Smith, 2003, 2005). However, relatively little research has investigated how differences in the way that tasks are used in CMC settings influence learning opportunities…

Netnography (Kozinets, 2010) is an ethnographic approach to study communities that exist primarily online. Engaging in online participant observation, the netnographer connects to the online community through a computer screen, and the field is located inside the screen. Although it has been used in marketing research extensively, netnography is a…

This paper describes theory-led design as a way of developing novel tools for learning analytics (LA). It focuses upon the domain of automated discourse analysis (ADA) of group learning activities to help an instructor to orchestrate online groups in real-time. The paper outlines the literature on the development of LA tools within the domain of…

This paper reports on a study investigating the potential effect of synchronous and asynchronous text-based computer-mediated communication (CMC) on oral fluency development of second-language (L2) learners. Sixty-three intermediate learners of English were randomly assigned to one of three groups (two experimental groups and one control group),…

Currently, an increasing number of educational institutions are redefining second/foreign language (L2) classrooms by enhancing--or even replacing--traditional face-to-face (FTF) instruction with computer-assisted language learning (CALL). However, are these curricular decisions supported by research? Overall, a cursory review of empirical studies…

Despite the COVID-19 pandemic, the EUROCALL society succeeded in holding the 28th EUROCALL conference, EUROCALL2020, on 20-21 August as an online, two-day gathering. The transition process required to make this happen was demanding and insightful for everyone involved, and, in many ways, a logical consequence of the core content and purpose of…

Learning analytics (LA) are summaries, visualizations, and analyses of student data that could improve learning in multiple ways, for example by supporting teachers. However, not much research is available yet concerning how LA may support teachers to diagnose student progress and to intervene during student learning activities. There is evidence…

Within the European TILA project a case study was carried out where pupils from schools in Finland and the Netherlands engaged in debating sessions using the 3D virtual world of OpenSim once a week for a period of 5 weeks. The case study had two main objectives: (1) to study the impact that the discussion tasks undertaken in a virtual environment…