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Direct linkBordac, Sarah; Rainwater, Jean – Journal of Web Librarianship, 2008
This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…
Descriptors: Focus Groups, Testing, Information Systems, Libraries
