This article outlines the results of an ongoing research project into student experiences of virtual learning platforms. The project is driven by low engagement with online courses and a perceived lack of enthusiasm for Moodle. The author hopes to develop working practices to be used across departments that put students at the centre of designing…

User experience is immeasurably important for your patrons as they access your Web site. This article presents tips and strategies for testing user experience, suggests a number of different popular technologies and tools that are used in the UX field, and lays out a plan for sharing and utilizing data to make improvements on your Web site. It is…

Bridging the gap between theory and practice in higher education continues to be problematic for educators. One potential means of addressing this problem and moving practice forward is to articulate and share learning designs created from the work of exemplary practitioners. This study offers a new representation of learning design which…

This study used Focus Group to analyze user requirements for user interface so as to understand what capabilities of the Collaborative Problem Solving (CPS) Instructional Platform were expected by users. After 12 focus group interviews, the following four functions had been identified as essential to the CPS Instructional Platform: CPS…

Managing access to shared digital information, such as photographs and documents. is difficult for end users who are accumulating an increasingly large and diverse collection of data that they want to share with others. Current policy-management solutions require a user to proactively seek out and open a separate policy-management interface when…

Current information and communication technology (ICT) has the potential to bring further changes to education. New learning techniques must be identified to take advantage of recent technological tools, such as smartphones, multimodal interfaces, multi-touch displays, etc. Game-based techniques that capitalize on ICT have proven to be very…

Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…

This research applies Socio-Cultural theory and Distributed Cognition/Activity theory to conceptualize the design of collaborative learning activities in large shared digital spaces. The paper begins by providing a summary of previous work in the creation of a technology platform for large shared digital spaces. It then details how Socio-Cultural…

This paper reports an exploratory study on Singapore secondary and primary school students' perceptions and behaviors on using a variety of Chinese input methods for Chinese composition writing. Significant behavioral patterns were uncovered and mapped into a cognitive process, which are potentially critical to the training of students in…

Young people are often referred to as digital natives, who are familiar with digital technologies such as computers, the Internet and mobile phones for communication, entertainment and accessing information. As a result scholars have called for an educational approach that bypasses the traditional unidirectional lecture teaching style, and applies…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

Computer-based communication has tremendous potential to support older adults. But if people are to use such systems autonomously, it is necessary to move beyond current interfaces and systems and develop devices that fit into the environment of the user. Using a Grounded Theory approach, three focus groups were held and, subsequently, 9 older…

This focus group study explored library patrons' opinions about Texas A&M library's Web pages. Discusses information seeking behavior which indicated that patrons are confused when trying to navigate the Public Access Menu and suggests the need for a more intuitive interface. (Author/LRW)

This article documents a lifecycle approach to employing user-centered design, covering both qualitative and quantitative data gathering methods in support of using this approach for product design, usability testing, and market research. The author provides specific case studies of usability studies, focus groups, interviews, ethnographic…

This paper proposes a design for the electronic book based on discussions with frequent book readers. We adopted a conceptual framework for this project consisting of a spectrum of possible designs, with the conventional bound book at one difference pole, and the laptop computer at the other; the design activity then consisted of appropriately…