This study examined a relational analysis of the usability features of university library websites in Nigeria. Through a survey design, a sample of 187 undergraduate students enrolled in a course on Web Design and Management participated in the study. The findings revealed that the usability of a university library website is premised on factors…

Website quality measurement tools have been largely static and have struggled to determine relevant attributes of user satisfaction. This study compares and contrasts attributes of user satisfaction based on usability guidelines seeking to identify practical easy-to-administer measurement tools. The website users assessed business school homepages…

Purpose: The automated teller machine (ATM) has become an integral part of our society. However, using the ATM can often be a frustrating experience as people frequently reinsert cards to conduct multiple transactions. This has led to the research question of whether ATM menus are designed in an optimal manner. This paper aims to address the…

This study investigates the relationships between the use of a zoom tool, the terms they supply to describe the image, and the type of image being viewed. Participants were assigned to two groups, one with access to the tool and one without, and were asked to supply terms to describe forty images, divided into four categories: landscape, portrait,…

With the widespread availability of Internet and computer technology, on-line web-based learning has become prevalent in the field of teaching Chinese as a second/foreign language (CSL/CFL). This study examined the concepts of usability and types of design elements that help construct an effective web-based learning environment, as well as their…

Purpose: Social navigation is an emerging trend for navigation in hypermedia. With social navigation, users can be guided through large volumes of learning content by cues which integrate the browsing history of past users. Earlier papers have shown that social navigation is suitable for navigation not only in classic hypermedia but also in…

Describes two database systems in a law enforcement agency: one is a legacy, text-based system with cumbersome navigation; the newer system is a graphical user interface with simplified navigation. Discusses results of two user studies that showed personnel preferred the older more familiar system and considers implications for system design and…

A study of 170 undergraduates at the University of Washington examined the effect of terminology and screen layout on student ability to select databases from an initial online interface, "Session Manager." Results indicated that student ability to navigate menu screens was improved with expanded terminology and type grouping of online…

Discusses the need for usability testing for information systems and for librarians to recognize what makes computer interfaces either easy or difficult to use. Highlights include user friendliness; navigation; standards; visual appeal; layout and design; feedback; help screens; and the usability-testing process. (LRW)

This study used focus groups, semi-structured interviews, and questionnaires to collect input for developing the Mann Library Gateway at Cornell University. This Web-based information system provides access to catalogs, indexes, directories, numeric datasets, full-text documents, and spatial files. Concluded that scholars would benefit from…

To examine the impact of transitioning 4th grade reading comprehension assessments to the computer, 219 fourth graders were randomly assigned to take a one-hour reading comprehension assessment on paper, on a computer using scrolling text to navigate through passages, or on a computer using paging text to navigate through passages. This study…