Surveyed Southwestern University students about how fluent with information technology they see themselves. Found that students came to college equipped with basic skills in using e-mail, Internet browsing, and word processing, but lack experience with other contemporary skills such as working with spreadsheets and databases, networking, and…

Describes the development of a Web Certification Program at the University of Virginia. This program offers certificates at three levels: Web Basics, Web Designer, and Web Master. The paper focuses on: determination of criteria for awarding certificates; program status; program evaluation and program effectiveness; and future plans for the Web…