Discussion boards can provide a glimpse into the regular and substantive interaction required in online courses. Advances in technology and an increased interest in learning analytics now provides researchers with billions of data points about instructor and student interaction within a learning management system (LMS). This study used LMS data to…

Community and connectedness are important concepts in online higher education. However, researchers debate how they are defined, operationalized, or enacted in practice. A scoping study was conducted to review the research literature on the extent, range, and nature of research in community and connectedness in online higher education. A total of…

Asynchronous video-based discussions have affordances that can address some of the constraints of asynchronous text-based discussions. However, little research has been conducted on the use of asynchronous video-based discussions in online courses. As a result, the purpose of this exploratory study was to investigate students' perceptions of using…

Researchers have been investigating social presence in online learning for decades. However, despite this continued research, questions remain about the nature and development of social presence. The purpose of this mixed method exploratory case study was to investigate how social presence is established in online discussion forums in an…

A growing body of research reveals that some scholars face online harassment and that such harassment leads to a wide variety of adverse impacts. Drawing on data collected from an online survey of 182 scholars, we report on the factors and triggers involved in scholars' experiences of online harassment; the environments where said experiences take…

Social presence is a popular construct used to describe how people socially interact in online courses. Online educators continue to try different ways to establish and maintain social presence in online courses. However, research to date has not identified which strategies, or types of strategies, are best for establishing social presence. We…

Research on social presence and online learning continues to grow. But to date, researchers continue to define and conceptualize social presence very differently. For instance, at a basic level, some conceptualize social presence as one of three presences within a Community of Inquiry, while others do not. Given this problem, we analyzed how…

Educators are pushing for students, specifically graduates, to be digitally literate in order to successfully read, write, contribute, and ultimately compete in the global market place. Educational technology professionals, as a unique type of learning professional, need to be not only digitally literate--leading and assisting teachers and…

Most online courses rely solely on asynchronous text-based online communication. This type of communication can foster anytime, anywhere reflection, critical thinking, and deep learning. However, it can also frustrate participants because of the lack of spontaneity and visual cues and the time it takes for conversations to develop and feedback to…

In this article the authors share strategies for establishing personal, one-on-one relationships between online students and faculty, to attend to identity, individualization, and interpersonal interaction in support of student engagement and retention. Rather than focus on high-tech solutions, the authors focus on low-tech solutions--the…

As online learning continues to grow each year, so do the number of new media and Web 2.0 technologies faculty have at their disposal, yet the majority of online courses remain heavily text-based. Online learning often mirrors the traditional classroom, with a focus on read and write (and at times discuss)--sometimes with good reason. One of the…

The Community of Inquiry (CoI) framework is a comprehensive guide to the research "and" practice of online learning. One of the most challenging aspects of establishing a CoI in online courses is finding the best way to attend to each element of the CoI framework in a primarily text-based environment. In our online courses, we have examined the…

Not long ago, the authors participated in EDUCAUSE 2009 in Denver. Because they were delivering a presentation on instructional uses of Twitter, their ears and eyes were wide open for other presentations mentioning social networking in general and Twitter specifically. At a lively "debate", the negative commentary focused on three things: Twitter…

To be truly effective, online learning must facilitate the social process of learning. This involves providing space and opportunities for students and faculty to engage in social activities. Although learning management systems offer several tools that support social learning and student engagement, the scope, structure, and functionality of…