Purpose: Today's requirements concerning successful learning support comprise a variety of application scenarios. Therefore, the development of supporting software preferably aims at modular design. This article discusses requirements regarding flexibility of e-learning systems and presents important principles, which should be met by successful…

Remote experimentation laboratories (REL) are systems based on real equipment that allow students to carry out a laboratory practice through the Internet on the computer. In engineering, there have been numerous initiatives to implement REL over recent years, given the fundamental role of laboratory activities. However, in the past efforts have…

Purpose: At many universities, web lectures have become an integral part of the e-learning portfolio over the last few years. While many aspects of the technology involved, like automatic recording techniques or innovative interfaces for replay, have evolved at a rapid pace, web lecturing has remained independent of other important developments…

Many current (online) help systems fail because users refuse to use them or, even if they do so, they do not perceive them as helpful. There is an obvious gap between the intentions of the help content authors and the achievement of objectives concerning the perceived usefulness by help users. Problems may be divided into psychological and…