The present study aims to highlight the librarians' perception pertaining to the implementation of Virtual Reference Service (VRS) in the Chandigarh Region Innovation and Knowledge Cluster Institutions (CRIKC). The study is based on a sample drawn from librarians of the CRIKC libraries. To assess and evaluate the librarians' perception regarding…

Workplace bullying refers to the aggressive behavior and mistreatment towards an employee from peers and/or superiors. When this behavior takes place frequently and for long duration, it causes a high level of stress in the employee, in turn causing direct and indirect damage to the organization. The COVID-19 pandemic precipitated a massive shift…

In the digitally empowered society, increased internet utilization leads to potential harm to the youth through cyberbullying on various social networking platforms. The cyberbullying stats keep on rising each year, leading to detrimental consequences. In response to this online threat, the Indian Government launched different helplines,…

Delivering a project has several challenges to be addressed, and to mitigate them, multiple approaches have arisen and suggested as best practices to stakeholders' satisfaction. This research presents a proposal to manage communication inside a virtual project team, adapting concepts from traditional and agile approaches into a hybrid framework,…

Purpose: This study aims to examine the psychometric properties of the Cyberbullying Attitude Scale (CBAS) in Indian college students with the help of two independent studies. Design/methodology/approach: The first study investigated the factorial validity of the scale using exploratory factor analysis (EFA) and confirmatory factor analysis (CFA),…

In second or foreign language (SFL) education, oral corrective feedback (OCF) is widely used to individually correct students' erroneous utterances during classroom hours. However, students cannot have sufficient opportunities for oral production and personalized feedback during classroom hours if a class is large-scale with many students. This…

The COVID-19 pandemic has required new marketing strategies for leveraging brand equity among Higher Education Institutions. Previous research has uncovered the impact of electronic word of mouth in the Higher Education Institutions' service industry, so this research extends our knowledge of the effects of electronic word of mouth on Higher…

Higher education institutions (HEIs) usually work open throughout the academic session. In the COVID-19 pandemic time, all the HEIs were also closed temporarily. The study examined the major challenges faced by the teachers and students from the virtual classroom during the nationwide lockdown. Due to the nationwide lockdown and lack of funding,…

The COVID-19 pandemic has cast digital communication competency into sharp relief. Rapid virtualization of how we work and learn has highlighted this challenge for business education. In response, the business communication syllabus must evolve to include digital communication competencies. Most of our students are comfortable with computer and…

Purpose: The objective of this study was to analyse the effects of major determinants on VCT adoption intention among higher educational leaders. Also, this study aims to investigate how perceived risk and perceived benefits influence the educational leaders, VCT actual use intention. Design/methodology/approach: The authors used the online survey…

Many educational institutions lack well-defined, targeted policies to address problems relating to student smartphone use on campus. In this study, we analyse the patterns of student smartphone use on academic campuses and propose a range of policy measures to address the problems arising from such use. Our research, which draws on primary data…

Although Social Media is an important and inevitable socializing tool of the modern era, people need to use it with caution for avoiding cybercrime and health issues. The issue is not with social media, it is how individuals use it. This study is being conducted to determine prospective teachers' social media usage awareness based on this…

Aim/Purpose: This research aims to examine the mobile learning (m-learning) intentions of students pursuing design courses at graduate and undergraduate levels in higher education institutions in a developing country like India. This study integrated the Technology Readiness Index (TRI 2.0) and the Unified Theory of Acceptance and Use of…

Online learning and examinations have become inevitable post-pandemic and a new normal has been seen globally. Virtual learning (VL) is a relatively new model that has grown pervasively in our academic life. The paradigm shift (face-to-face to virtual learning) is inevitable as VLEs like Google Meet, Zoom, Microsoft Teams, Google Classroom, and…

Purpose: This chapter explores the transformation of teacher education in India to enhance student-teacher interactions within virtual learning environments (VLEs). It aims to address the challenges and opportunities posed by the digital shift in education, particularly in the wake of the COVID-19 pandemic, and emphasizes the need for pre-service…