The abrupt pivot to online teaching and learning during the Spring semester of 2020 because of worldwide stay-at-home directives left educators and their stakeholders with few guidelines to enact teaching and learning in online platforms. Network etiquette, coined as netiquette in 1995 by Intel (Hambridge, 1995), established nascent directives…

Higher education institutions are under increasing pressure to offer online postgraduate programmes. Although it is reasonably common to convert existing programmes to online or blended delivery modes, it is unusual to offer a programme simultaneously in online, on-campus, and blended delivery modes. This paper describes the authors' experiences…

This paper reports on an exploratory study that employed Twitter and blogs as instructional Web 2.0 tools to support student learning in an undergraduate-level class. Case study methodology entailing a usage survey, an exit survey, and 12 in-depth semi-structured interviews was sought to examine patterns and characteristics of students' usage of…

This study explores the pedagogical potential of instant messaging in a communication course. Two instructors made themselves available to students via instant messaging as a supplement to other modes of communication (e.g., e-mail, office hours). In order to gauge students' reactions to and use of the technology, the researchers kept logs of…

This case study focused on whether women, enrolled in a graduate course, would engage in online debate, and if so, whether their postings would contain traditional elements of argumentation (i.e., argue, elaborate, critique). Content analyses for two debates were performed. For the most part, the overarching messages in both debates were…

This study addressed the implications of delivering weekly, interactive, web-based lectures and web-based cyber-office hours to college students enrolled in an advanced, undergraduate course. These web-based lectures and office hours were available to all enrolled students (240), providing them the opportunity to meet, at the same time, at a…

As educators in higher education are making efforts in improving the quality of teaching practices, the Internet is without a doubt a tool that holds great potential in assisting them in their efforts. Integrated into university courses, the Internet increases the interaction of student-to-instructor, student-to-student, student-to-material, and…

This article highlights the processes and best practices adopted by Nanyang Technological University (NTU) in Singapore in implementing their mission-critical e-learning services for a population of 28,000 students and 1,100 faculty members. The various phases of this rapid growth in e-learning from the initial genesis in achieving mass buy-in by…

E-Learning is a new form of pedagogy for learning in the 21st century. E-Teachers are e-Learning instructional designers, facilitators of interaction, and subject matter experts. The roles of e-Teachers are to enhance learners' cognitive engagement and interaction. This is achieved by using the benefits of computer mediated communication--greater…

The authors analyzed online interactions in hybrid and blended courses to: (a) investigate if constructs from micro-sociology, such as self-talk, norms, and front-back-stage performance, provide a theoretical context for online interaction, and (b) compare courses with more versus fewer online components in terms of online interaction patterns.…

Online delivery of university-level courses has grown exponentially in the last decade and is increasingly being recognised as a viable and effective alternative to face-to-face classroom teaching. Many scholars have already written about the benefits and best practices of online teaching in general. However, not many studies have paid specific…

This article addresses the question of how to build human relations in web-based collaborative learning. Although the field of web-based education/training (WBE/T) has grown rapidly in the last few years, there has been little systematic research on the issue of group formation in such environments. It is the difficult to build human relations in…

This study focuses on the prerequisites for successful communication and collaborative learning in a large multinational company as perceived by human resource development (HRD) practitioners who took part in a cross-cultural e-learning course. The participants were Finnish and Chinese employees (n=17) who used an asynchronous web-based tool to…