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Fernandez, Kim – CURRENTS, 2013
When a website has become a virtual storage closet rather than a place where useful, usable content is created, published, and organized, there is a problem. If audiences cannot quickly and easily find what they are looking for when they visit a website--and are not interested in what they find when they get there--they will get frustrated and…
Descriptors: Web Sites, Usability, Content Analysis, Communication Strategies
Rodda, S. N.; Lubman, D. I.; Cheetham, A.; Dowling, N. A.; Jackson, A. C. – British Journal of Guidance & Counselling, 2015
Despite the exponential growth of non-appointment-based web counselling, there is limited information on what happens in a single session intervention. This exploratory study, involving a thematic analysis of 85 counselling transcripts of people seeking help for problem gambling, aimed to describe the presentation and content of online…
Descriptors: Counseling, Counseling Services, Counseling Techniques, Intervention