This study addresses the issue of language barriers between healthcare providers and patients in medical contexts. Such barriers can significantly hinder patients' access to quality healthcare and treatment. To this end, this qualitative research builds on previous studies and compares language interpreter perceptions of in-person and virtual…

Communication strategies interlocutors use to avoid or resolve potential problems in face-to-face (FTF) and computer-mediated interactions can facilitate English learners' second language acquisition (SLA) (Smith, 2003). Such strategies are beneficial because they encourage English learners to practice the second language (L2), learn vocabulary,…

Affordance refers to the opportunity available to a learning activity. Taking affordance as a theoretical and analytical construct, this exploratory study investigates learners' attitudes and the opportunities WeChat may provide for Chinese cultural knowledge (CCK) learning. The aim is to find out the potential new affordances and compare learners…

Intercultural communicative competence (ICC) has recently attracted the researchers' attention in the English as a foreign language (EFL) context; however, insufficient studies seem to have examined the role of online programmes in enhancing EFL learners' ICC. The current study, therefore, employed a mixed-methods approach to explore EFL learners'…

Interacting with native speakers in various types of virtual exchanges is becoming increasingly accessible for language learners and teachers around the world. The present study examined the experiences of beginning and intermediate level learners of Spanish in the United States as they interacted weekly with native Spanish speakers over the…

International students contribute to the academic and cultural life of universities yet they often face discrimination and isolation. Studies highlight that support from the host students can make the difference between an easy or difficult transition. This article is part of a larger project about host student perceptions of international…

This paper addresses the potential of online environments as spaces for young people to develop intercultural competences by studying how otherness is created online and how this holds potential for learning. While online communication is an increasing part of young peoples' lives, not much is known about how young people use their online social…

The objective of this study was to employ a new tool for assessing pragmatic "proficiency" (over "performance") in L2 students and to determine if pragmatic lessons on compliment sequences had a positive impact on L2 Spanish students' intercultural competence. To this end, students at a Midwestern college engaged in live video…

The main purpose of the present study is to propose a framework for implementing group dynamic assessment (DA) using students' smartphones for improving and assessing EFL learners' ability to produce well-formed and appropriate requests. This study focuses on five learner reciprocity moves during DA interactions to get deeper insights into the…

The purpose of this study is to examine if providing an intercultural online collaboration experience is beneficial to enhance pre-service teachers' self-efficacy for technology integration, intercultural sensitivity, and communication and collaboration skills. The authors compared the experiences of two groups (intercultural group vs.…

While many studies indicate that "virtual exchanges" also known as telecollaboration are useful for developing intercultural communicative competence, there is a paucity of research on how learners acquire new knowledge related to their own culture and society before interacting with online foreign exchange partners. This study explores…

The aim of this study is to compare how two different Virtual Exchanges (VE) contribute to language learning in a Japanese university context. Task-Based Language Teaching (TBLT) using VE has been a focus in this study. There are huge advantages of using technology in language teaching such as increasing language use opportunities, feedback, and…

The aim of the study was to investigate whether telecollaboration is a suitable environment for the acquisition of the speech act of apologies. Participants were aerospace engineering students from the Universitat Politècnica de València (Spain) who performed six open role-plays to elicit apologies. The Control Group (CG, n=17) carried out the…

On its website, APVEA reminds us that "virtual exchanges are technology-enabled, sustained, people-to-people education programs". This chapter addresses the question of what we exchange when we engage in virtual exchange by exploring the meaning and value of virtual exchange as intercultural dialogue, and by considering the impact of the…

To date, linguistic alignment studies in second language acquisition have mainly been conducted during face-to-face (FTF) interactions. In the current study, we examined and compared the effect of structural alignment on the development of English direct and indirect questions in FTF and synchronous computer-mediated communication (SCMC) contexts.…