A discussion forum is a valuable tool to support student learning in online contexts. However, interactions in online discussion forums are sparse, leading to other issues such as low engagement and dropping out. Recent educational studies have examined the affordances of conversational agents (CA) powered by artificial intelligence (AI) to…

A discussion forum is a valuable tool to support student learning in online contexts. However, interactions in online discussion forums are sparse, leading to other issues such as low engagement and dropping out. Recent educational studies have examined the affordances of conversational agents (CA) powered by artificial intelligence (AI) to…

The academic achievement gap has been present in the United States since the start of public education. Different factors have been noted as key contributors to the achievement gap, including the lack of parent involvement. This study investigates the impact that parental involvement has on student achievement, with specific focus on how a parent…

Because students enroll in higher education to become competitive in the job market, university courses emphasize transferrable skills such as strong communication and critical thinking. How do these skills transfer in the knowledge work environment that characterizes most careers? In this paper the author reviews the literature of the current and…

This paper focuses on the experiences and the research of two communication instructors who are currently using Blackboard CourseInfo, an online software program, to enhance learning and communication. The paper states that ,in 1999, Ohio University made Blackboard CourseInfo available to its faculty to enable instructors to have the option of…

Discusses the development and use of Internet videoconferencing to aid collaboration among college faculty on campus and throughout the world, to facilitate consultation, and to improve teaching. The author examines the hardware and software needed, the setup process, and the difficulties and problem areas. (GR)

This paper explains the similarities and differences between electronic mail and computer conferencing, and identifies the features one should look for in a modern conferencing system. It also clarifies some related terminology. Advantages of computer conferencing are first outlined, including: time- and space- independence; text-based medium;…

This paper presents the Virtual Reference Desk project, its current activities, and a proposed information system architecture to build a human intermediated network of expertise and experience for the K-12 community. The Virtual Reference Desk is a project headed by the ERIC Clearinghouse on Information & Technology and funded by the U.S.…

The World Wide Web is evolving from a collection of texts linked by hypertext and hypermedia toward services that operate interactively with the information user, and which offer results through use of a broad spectrum of tools. This paper presents a collection of interactive WWW services. The services are classified on the basis of the client…

Describes experiences in providing real-time online reference services to users with remote Web access at the Bowling Green State University library. Discusses the decision making process first used to select HumanClick software to communicate via chat; and the selection of a fee-based customer service product, Virtual Reference Desk. (LRW)

While the distance learning curriculum at Lakeland College (Wisconsin) began 20 years ago, the idea for Lakeland Online was conceived about two and one-half years ago. A variety of delivery modes were considered before discovering Convene software. Since the communication process enabled by the Convene software is asynchronous and requires only a…

This paper describes the use of collaborative writing software and simultaneous electronic chats in an English as a Second Language (ESL) class. Most ESL students have little experience using word processing software, and most have no keyboarding experience. Using electronic chat sessions assists ESL students with sentence construction, vocabulary…

MOO stands for "Multi-user domain, Object-Oriented." Early multi-user domains, or "MUDs," began as net-based dungeons-and-dragons type games, but MOOs have evolved from these origins to become some of cyberspace's most fascinating and engaging online communities. MOOs are social environments in a text-based virtual reality…

The Internet is a vast network of computers that connects people and information all over the world. Children often know far more about computers than their parents do. However, children need their parents' involvement, experience, and judgment, whether the children are experienced computer users or just getting started. This booklet provides…

This second edition of the "Parent's Guide to the Internet" is intended to help parents--regardless of their level of technological know-how--make use of the online world as an important educational tool. This booklet provides parents with basic information about how to use the computer to find information and communicate with others. It describes…