Publication Date
| In 2026 | 0 |
| Since 2025 | 0 |
| Since 2022 (last 5 years) | 0 |
| Since 2017 (last 10 years) | 1 |
| Since 2007 (last 20 years) | 1 |
Descriptor
| Academic Libraries | 1 |
| Access to Information | 1 |
| Computer Mediated… | 1 |
| Computer Security | 1 |
| Distance Education | 1 |
| Electronic Libraries | 1 |
| Information Management | 1 |
| Nontraditional Students | 1 |
| Technical Support | 1 |
| Troubleshooting | 1 |
| Universities | 1 |
| More ▼ | |
Source
| Journal of Electronic… | 1 |
Author
| Coogan, John F. | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
Education Level
| Higher Education | 1 |
| Postsecondary Education | 1 |
Audience
Location
| Maryland | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkCoogan, John F. – Journal of Electronic Resources Librarianship, 2019
Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…
Descriptors: Access to Information, Users (Information), Information Management, Technical Support
