The objective of this design case was to describe the development of an online graph-oriented tool to support the representation of collaborative argumentation for middle school students from a faculty expert's perspective and discuss the processes that were instrumental in developing the tool. Supported by the professional staff in the Digital…

The "cyberinfrastucture" is a broad informational network that entails connections to real-time data sensors as well as tools that permit visualization and other forms of analysis, and that facilitates access to vast scientific databases. This multifaceted network, already a major boon to scientific discovery, now shows exceptional promise in…

Many current (online) help systems fail because users refuse to use them or, even if they do so, they do not perceive them as helpful. There is an obvious gap between the intentions of the help content authors and the achievement of objectives concerning the perceived usefulness by help users. Problems may be divided into psychological and…