Intelligent conversational agents have been implemented as virtual assistants in mobile applications to facilitate, engage, and interact with users for optimal learning experiences. With 24/7 availability, providing instant and consistent responses, chatbots, as a type of intelligent conversational agent, will help benefit the learning…

Framed from positioning theory and dynamic systems theory, the paper reports on a naturalistic study involving four Chinese participants and their American peers in an intercultural asynchronous computer-mediated communication (ACMC) activity. Based on the moment-by-moment analysis and triangulation of forum posts, reflective essays, and…

Peer moderation has been used as a beneficial strategy in asynchronous online discussions to assist student learning performance. However, most studies in peer-moderated asynchronous online discussions (PMAOD) have focused only on learning effectiveness and perceptions of students rather than on students' knowledge dimensions and cognitive…

As the English language continues to evolve through time, many of its structures and functions changed, which made it even realizable that the smallest unit in a discourse can play a crucial role in communication. Hence, this present study is an attempt to investigate the phenomenon and further delve into the discourse-pragmatic functions of…

This paper examines the temporal and ethical affordances of commercial social media platforms, such as Twitter, as tools for engaging in social research and knowledge exchange. Drawing on activity that took place during the "New Frontiers in Qualitative Longitudinal Research" seminar series, the article reports on using Twitter and other…

Based on a corpus of 296 authentic business emails produced in computer-mediated business communication from 7 Chinese international trade enterprises, this paper addresses the language strategy applied in CMC (Computer-mediated Communication) by examining the use of hedges. With the emergence of internet, a wider range of hedges are applied…

Previous research into enhancing children's educational dialogues during group work has recognised the role of teachers in modelling dialogue and guiding their students' engagement in reasoning. Whole-class plenaries also offer teachers such opportunities but the technological support of dialogue in plenaries remains relatively unexplored. The…

This study explores how low- and intermediate-level English learners manage face threats in MSN conversations. The effects of the addressee's status are also studied. Forty English learners, who were further divided into beginner and intermediate groups according to their English proficiency, participated in this study. Based on six offensive…

Using a discourse analytic qualitative approach, we investigated the naturally-occurring discourse that arose as part of two kinds of regular course activities, synchronous and asynchronous computer-mediated discussions. The messages contributed by members of a graduate course were analyzed for the kind of discourse functions and the kind of…

This study is concerned with evaluating critical learning of 10-11 year-old students studying global citizenship through an online discussion environment. The evaluation is based on analysing the use of language as both a social reasoning tool and cognitive learning tool. Evaluation methods use: (1) content analysis of the online discussion…

This article, using data from a year-long study of writing processes in an institutional context, looks at the demands made on writers in workplace environments as they make requests of their colleagues. Building on Brown and Levinson's politeness theory, the study takes a view of context as being a key factor in framing requests, in addition…