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Using Technology To Improve Remote User Support: A Report from the "In Your Face" Working Committee.
Download full textSchlabach, Marty; Callais, Donna; Davis, Phil; Kehoe, Bill; Trelease, Ben – 1997
In July 1996, the Library Director of Cornell University's Mann Library formed a working committee to explore the technology solutions to providing a library presence with remote users. The committee began its explorations by brainstorming possible services that would utilize technology to bring the library closer to the remote user. After…
Descriptors: Academic Libraries, Access to Information, Computer Mediated Communication, Computer Networks
Davis, Philip; Finlay, Constance; Cosgrave, Tony; McDonald, Peter – 1998
This report identifies potential issues that the Cornell University Library (CUL) might face in supporting distance learning, and recommends solutions. While the precise budgetary implications are uncertain, additional resources, services, and personnel will need to be accounted for in the cost of serving distance learners. The report addresses:…
Descriptors: Academic Libraries, Access to Information, Computer Mediated Communication, Computer Networks
