Lesson study provides an opportunity for teachers to improve their knowledge and skills of classroom teaching, where a group of teachers collaboratively research, plan, and observe a series of lessons followed by ongoing discussions and reflections. While social interaction between group members plays an important role in collaborative learning…

Twitter is increasingly being used by Extension educators as a teaching and program-marketing tool. It is not enough, however, to simply use Twitter to disseminate information. Steps must be taken to evaluate program impact with quantitative and qualitative data. This article described the following Twitter evaluation metrics: unique hashtags,…

When looking for ways to improve library services, we considered what data sources were readily available to us and how we could harvest and use this data. We investigated three years of chat reference statistics at Central Michigan University, a large research institution, to gain a better understanding of our patrons' chat behavior. We then…

Facebook is a frequently used Computer Mediated Environment (CME) for students and others to build social connections, with identities and deposited self-expression. Its widespread use makes it appropriate for consideration as an educational tool; though one that does not yet have clear guidelines for use. Whether a social networking site can be…

In this article, we explore findings from a semester-long online mentoring project between graduate students enrolled in a doctoral program and university students observing in local high schools early in their teacher education program. The project's goals were to provide supervised mentoring experiences for doctoral students to better prepare…

This paper reports a 5-year design experiment on cumulative knowledge building as part of an international project. Through a longitudinal study and analysis of cumulative research data, we sought to answer the question, "what happened and why in knowledge building?" Research data constitute messages which participants have written into a shared…

This article reports on an online collaborative project between English language teachers pursuing a degree in TESL/TESOL from three universities in Malaysia--Universiti Sains Malaysia (USM), Universiti Teknologi Malaysia (UTM) and Universiti Kebangsaan Malaysia (UKM). A total of 142 teachers were involved in the study and about three to eight…

This dissertation examines, from a managerial interpretive perspective, how information systems contribute to firms' specific competitive actions and responses, and the resultant impacts upon firm performance. The findings from this research suggest that the answer may well lie within the role of information systems in firms' competitive dynamics…

Discussion forums have been used to support organizational communication and they have become a candidate for study of organizational behaviors. However, online behaviors of NGOs have been insufficiently studied compared to those studies conducted in education and industries. Our empirical study examined how social workers in one NGO used an…

For many years, face-to-face peer mentoring has been a feature of learning support provided to first-year undergraduate students at one university in the UK. Building on the success of these initiatives, a scheme has been developed at this institution in which first-year undergraduates are mentored by second- and third-year students through a…

This paper analyses the use of various communication channels in science teachers' professional development project aiming to develop versatile uses for ICT (Information and Communication Technologies) in science teaching. A teacher network was created specifically for this project, and the researchers facilitated three forms of communication…

The objectives of this study are to explore the use of asynchronous discussion groups during medical students' clinical rotation in paediatrics. In particular, the impact of role assignment on the level of knowledge construction through social negotiation is studied. Case-based asynchronous discussion groups were introduced to enhance reflection…

A quantitative study of a university chat reference service (online synchronous) addresses the following research questions: (1) What types of questions are being asked? (2) Who is asking the questions of the service? and (3) Did the customers get correct answers to their questions? All the transcripts (351) from January through August 2002 were…

As online professional development courses for teachers have grown, the discussion forum has become a locus of considerable research. This study analyzes the discussion forums in four different sessions of a short (4-week) online course for teachers from six schools in three states. This study also compares four methodologies, all of which have a…