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Chase, Darren – Computers in Libraries, 2007
Smart librarians have always valued their relationships with users and other librarians. The creative force of those relationships is empowered via Web-based social networking, collaboration, and sharing. At Stony Brook University Health Sciences Library in New York, students, faculty, clinicians, and residents expect the latest refinements in…
Descriptors: Library Services, Reference Services, Internet, Academic Libraries
Wasik, Joann M. – 1999
Digital reference services (also known as "AskA" services, as in "Ask-an-Expert") provide subject expertise and information referral over the Internet to their users. This ERIC Digest provides an overview of the growing digital reference movement and its implications on sponsoring organizations, and examines current practices…
Descriptors: Computer Mediated Communication, Computer System Design, Information Dissemination, Information Seeking