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Budzik, Jay; Hammond, Kristian – Proceedings of the ASIS Annual Meeting, 1999
Presents an overview of "Q&A," a Web-based question-answering system that mediates interactions between an expert and a question-asking user. Discusses the system's components and features; details of the implementation; evaluation; and future work. (AEF)
Descriptors: Computer Mediated Communication, Computer System Design, Information Retrieval, Information Seeking
