A dialog system or a conversational agent provides a means for a human to interact with a computer system. Dialog systems use text, voice and other means to carry out conversations with humans in order to achieve some objective. Most dialog systems are created with specific objectives in mind and consist of preprogrammed conversations. The primary…

The research presented in this dissertation studies and describes how technical standards, protocols, and application programming interfaces (APIs) shape the aesthetic, functional, and affective nature of our most dominant mode of online communication, the World Wide Web (WWW). I examine the politically charged and contentious battle over browser…

In this paper, data obtained from a university website accessibility and usability validation process are analyzed and used to demonstrate how the design process can affect the online experience for users with disabilities. Interviews, observations, and use data (e.g. where users clicked on a page or what path taken through a site) were collected.…

This document gives an overview of current needs expressed so far in the project for multimedia management and real-time communication services between groups of learners/workers and examine the kind of support that a standard-based technical solution "off-the-shelf" can help in solving main technical issues and in focusing on…

As the need for distance education grows, requirements for the development of high-speed network-based real-time distance learning systems increases. MHEG-5 is the fifth part of the MHEG (Multimedia and Hypermedia information coding Experts Group) standard, and it defines a final-form representation for application interchange. This paper…