When a website has become a virtual storage closet rather than a place where useful, usable content is created, published, and organized, there is a problem. If audiences cannot quickly and easily find what they are looking for when they visit a website--and are not interested in what they find when they get there--they will get frustrated and…

This paper describes and analyses the experience of designing, installing and evaluating a farmer-usable touch screen information kiosk on cattle health in a veterinary institution in Pondicherry. The contents of the kiosk were prepared based on identified demands for information on cattle health, arrived at through various stakeholders meetings.…

The purpose of this study was to examine problems with the current computer-based electronic communication systems and to initially test and revise a new and different paradigm for e-collaboration, Relate@IU. Understanding the concept of sending links to resources, rather than sending the resource itself, is at the core of how Relate@IU differs…

This paper describes a communication system accessible by a World Wide Web browser. The main advantage of this system is to encourage a collaborative way of learning using asynchronous communication channels. The conversation is strongly structured by the system itself which helps the users to coordinate their actions, playing their respective…

Presents an overview of "Q&A," a Web-based question-answering system that mediates interactions between an expert and a question-asking user. Discusses the system's components and features; details of the implementation; evaluation; and future work. (AEF)

This paper explores the viability of a new approach to intranet design, one that is based on an understanding of the organizational information environment and user information behavior. The approach was used by 11 project teams of graduate students to develop intranet designs for local organizations. The workbooks used by the project teams were…

Research in human-computer interaction is evolving a user-centered methodology for system design and instruction that focuses on integrating affective and cognitive user variables to increase productivity, creativity, and human growth. Discussion includes the survey approach, the experimental-ethnographic approach; theory-building; and the future…

Researchers at the Institute for Information Processing and Computer Supported New Media (IICM) at Graz University of Technology, Austria, are currently developing GENTLE, an electronic lecturing system combined with a digital lecture library, for teachers and students. The system contains collections of lessons, synchronous and asynchronous…

This paper describes a system that facilitates and encourages the sharing of knowledge among groups of users within or across organizations. KSE (Knowledge Sharing Environment) is a system of information agents for organizing, summarizing, and sharing knowledge from a number of sources, including the World Wide Web, an organization's internal…