Now in a revised and updated second edition for today's changing K-12 landscape, this book gives instructional coaches an innovative framework for building strong relationships and enacting positive change in schools. Emphasizing a systems approach, Rita M. Bean and Jacy Ippolito explain the multiple roles of the coach as change agent, facilitator, designer, and advocate. Vivid examples show how effective coaches draw on these mindsets in working with individual teachers and groups and in developing, implementing, and sustaining schoolwide instructional programs. The book is rich with "Voices from the Field" vignettes; chapter-opening questions; and end-of-chapter discussion prompts, learning activities, and resources. Reproducible coaching tools can be copied from the book or downloaded from the companion website. New to this edition: (1) broader scope--addresses coaching across all instructional areas, not just literacy; (2) discussions of virtual instruction and coaching, the coach's role in supporting equity, and other timely topics; (3) significantly revised case study chapter, with three new cases; and (4) incorporates current research, lessons learned in the field, and the ongoing development of the mindsets model.