This qualitative descriptive study explored how full-time faculty of a California higher education institution described their experience with the Information Technology Services employees' commitment, communications, and quality of customer service when resolving classroom Wi-Fi issues. The study used the model of Total Quality Management (TQM)…

The global demand for wireless communication networks is a result of the widespread use of wireless devices and the related surge of wireless service providers. Data transmission speed, coverage areas, cost-effectiveness, resource utilization, security, scalability, and adaptability are all elements expected to be improved in future 5G wireless…

This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

Intangible cultural heritage is an important part of Chinese excellent traditional culture, and college dance teaching is paid more attention by researchers of physical education and computer technology. In order to help the inheritance and development of non-legacy culture in college dance teaching, this paper analyzes the influencing factors of…

Information Communication Technology (ICT) is ubiquitous in the 21st century, hence both educators and learners need to integrate relevant ICT resources in their teaching and learning practices, to meet stakeholder's expectations and keep abreast with the race of technological advancement. The current research focuses on the analysis of ICT…

This dissertation addresses three separate questions in human capital and development economics. In the first chapter, I study how college admission concerns drive students' field choices in a field-specific college admission system. To study this question, I leverage a college admission policy reform in Ethiopia that sharply increased the…

This article reports on a study exploring student perspectives on the collection and use of student data for learning analytics. With data collected via a mixed methods approach from 2,051 students across six Australian universities, it provides critical insights from students as a key stakeholder group. Findings indicate that while students are…

The objective of the study is to examine the current education system present in private technical education universities in Haryana from the faculty members' perspective. It is a descriptive research. The data has been collected with the help of Questionnaire Based Survey. The sample size is 180 comprising of the faculty respondents. The sample…

This paper presents a network security laboratory to teach data analysis for detecting TCP/IP covert channels. The laboratory is mainly designed for students of electrical engineering, but is open to students of other technical disciplines with similar background. Covert channels provide a method for leaking data from protected systems, which is a…

For 15 years, the EDUCAUSE Center for Analysis and Research (ECAR) has conducted research on information technology (IT) and higher education's most important end users, undergraduate students. This year's report includes inclusion of the perspectives of students with learning and physical disabilities on how their institutions respond to their…

Purpose: Mobile data traffic globally is increasing rapidly in both enterprise and consumer segments. The purpose of this paper is to identify a new network architecture and opportunity that support ubiquitous mobile work for higher-education institutions. Design/methodology/approach: It reviews existing literature and enabling technologies and…

Most freshmen taking required, introductory information systems courses do not understand why they are required to take such courses and can't imagine that they will learn anything they don't already know. This paper presents an exercise that will excite and enthuse students about their computers and Information Systems in general. Every freshman…

Inside campus libraries and dormitory rooms, thousands of students connect to the Internet not only to study with online systems like Blackboard but also to watch movies and TV shows on Netflix. Computers, smartphones, wireless printers, tablets, iPods, Xboxes, handheld gaming systems, e-readers, smart TVs, Blu-ray players--students now bring an…

The purpose of this study was to determine the availability of Internet access for students attending East Tennessee State University during the fall semester 2013. It has been unknown to what degree broadband access is available in the East Tennessee State University service area that includes counties in East Tennessee, Southwest Virginia, and…

The emergence of wireless devices and the ease in setting up wireless devices has created opportunities for various entities, and in particular to universities, by partnering with their local communities in the form of a university anchored community wireless network. This provides opportunities for students to be part of the community-based…