The Computer Science Department at Slippery Rock University created a laboratory for its Computer Networks and System Administration and Security courses under relaxed financial constraints. This paper describes the department's experience designing and using this laboratory, including lessons learned and descriptions of some student projects…

For the past couple of decades, customer relationship management has been quietly establishing itself as the way everybody does business. Migrating to the education community only in the past five years or so, it has acquired a more genteel transcription of its acronym: constituent relationship management. However one decodes the letters, CRM is…

If a school is seeking to incorporate more collaborative approaches to teaching and learning, the design of the learning environment--whether it's a classroom or a more informal space--can be a critical factor in making this transformative move. Technology, in particular, can play a pivotal role in enabling students to work effectively in teams…

Academic institutions mediate online literacy practices in meaningful and significant ways. This essay explores the nature of that mediational process, using a visual-spatial method to map out and conceptualize dynamics and structures that have a bearing on the work of composition. A key argument is that composition teachers are intellectually…

This article describes how centralized presentation control systems enable IT support staff to monitor equipment and assist end users more efficiently. At Temple University, 70 percent of the classrooms are equipped with an AMX touch panel, linked via a Netlink controller to an in-classroom computer, projector, DVD/VCR player, and speakers. The…

Describes plans by the Council of Great Lakes Governors, which includes the states of Illinois, Indiana, Minnesota, Pennsylvania, New York, Michigan, Wisconsin, and Ohio, to develop an information highway linking state governments, computer and research networks, telecommunications providers, and universities. Highlights include the Internet,…

This paper discusses how to implement networking solutions in residence halls at Arcadia University in Philadelphia. Sections of the paper include: (1) About Arcadia University; (2) Residence Halls Network; (3) How Campus Manager Helped Arcadia University; (4) What Is Campus Manager; (5) How Campus Manager Works; (6) Campus Manager Remediation…

Describes Pennsylvania Research and Economics Partnership Network (PREPnet), which links research universities, Bell of Pennsylvania, and the State of Pennsylvania. Highlights include the U.S. communications and information infrastructure compared to other countries; and the need for national networks that will link higher education; business,…

In the spring of 2004, the Arcadia University launched MyArcadia, the campus web portal. MyArcadia gives students, faculty, and staff access to online courses and departmental web sites. The portal is also the main source for campus announcements and event listings, and provides a single sign-on link to campus email. This report gives a detailed…

BEN:LINCS (Bethlehem Education Network: A Local Instructional Network for Culture and Science), a Pennsylvania Testbed Project, attempts to demonstrate a sustainable model that supports network-based educational activities among schools, homes, libraries, museums, and local cultural organizations. The BEN:LINCS project envisioned a community-based…

Project Accessible eXpress Intercommunication for Staff development (AXIS) was undertaken to coordinate, unify, and systematize communications related to the staff development programs administered by Pennsylvania's Bureau of Adult Basic and Literacy Education (ABLE) by developing a unified system of print materials, online connectivity, and…

This report provides an evaluation of the Online at PA Libraries project which was initiated in the Fall of 1996 by the Pennsylvania Department of Education's Office of Commonwealth Libraries and the Schuylkill Intermediate Unit. The report documents that the following goals were accomplished: (1) provide public access to the Internet through…

This overview of information technology in Pennsylvania discusses Internet access in public libraries; technology infrastructure; strategic partnerships; future possibilities; distance learning for small, rural, and/or poor school districts; an electronic communication network; a computer bulletin board for teachers; and a database for school,…

In academic settings, battling Internet threats and coming out unscathed is uncommon. Unfortunately, on many college campuses cyber-security concerns rarely extend beyond the IT staff and are addressed in a disparate, ad-hoc fashion. Yet, while many universities and large corporations were hit hard by the recent NetSky and Sasser worms, fewer than…

Describes a technology consultant's training of promising students as network administrators as part of a high-school work-study program. Success hinged on combining work with education, providing supervision and mentoring, using knowledgeable trainers, not substituting students for staff shortcomings, and installing adequate computer security.…