Many institutions implement a distributed antenna system (DAS) as part of a holistic approach to providing better wireless coverage and capacity on campus. A DAS provides wireless service within a particular area or structure via a network of separate antenna nodes that are connected to a common source through fiber or coaxial cable. Because DAS…

For better or worse, college sports are a big, big deal. But the value of sports on campus goes far beyond gate receipts, sponsorships, and TV revenues. Regardless of the size of a school, sports are a key element in spurring alumni giving and involvement; they play a major factor in helping prospective students select a college; and they help…

Who hasn't received mail from a company notifying them that their personal information may have been compromised? No organization--not Amazon, not the CIA--is immune to cyberattacks, and higher education is no exception. Indeed, colleges and universities may be even more susceptible to security breaches than their corporate brethren, and the…

Putting a CIO and a lawyer together in the same room may give one the start of a pretty decent joke, but it could also save an institution millions of dollars in legal fees. While the IT chief understands the systems that fall under the purview of compliance, the attorney is the go-to pessimist for identifying the "gotcha" elements when it comes…

Colleges and universities have got a big problem: how to bake a wireless network as good as Mom's. The problem is that enterprise wireless networks "tend to be a little more finicky" than the home ones. While the home devices are plug-and-play, enterprise networks force IT departments to manage client issues such as drivers and settings. It's a…

Too often, organizations make the mistake of treating malware infections as a series of independent occurrences. Each time a malicious program is discovered, IT simply cleans up or rebuilds the affected host, and then moves on with routine operational tasks. Yet, this approach doesn't allow the institution to keep up with the increasingly…

In this era of political rancor when everything is a zero-sum game, it is refreshing to think that two parties could actually come together to create a win-win situation. That is exactly what is happening, though, as a number of universities take on the role of application service provider (ASP) for smaller schools. It is not all confetti and…

As higher education budgets tighten in the ongoing recession, colleges and universities have found themselves questioning, lengthening, and even eliminating tech refresh cycles. Yet how deep an institution cuts into its refresh program can compromise its ability to provide an up-to-date and competitive computing environment for students and a…

Academic technologists at Lynn University (Florida) learned the hard way just how important a disaster recovery plan can be. Back in 2005, when Hurricane Wilma walloped the region with driving rain and 120 mile-per-hour winds, the storm debilitated Lynn's IT department, causing damage and flooding that thwarted the campus network for nearly two…

In 2006, when the author joined the staff at Dominican College (New York), he discovered that the network, computers, and IT contracts were in sorry shape. He also found that this kind of condition is common in small colleges. Such a state of affairs is usually brought about by the unrelenting demands placed on small IT staffs. IT staffers at…

After starting off as a simple way to provide users with access to internet resources, WiFi networks have evolved to become an important communications cornerstone for a growing number of academic institutions. Not only have colleges been working to make these networks available across their entire campuses (or at least pretty close to 100 percent…

If a school is seeking to incorporate more collaborative approaches to teaching and learning, the design of the learning environment--whether it's a classroom or a more informal space--can be a critical factor in making this transformative move. Technology, in particular, can play a pivotal role in enabling students to work effectively in teams…

When it comes to dealing with cyber attacks, there's no silver bullet. Ironically, however, college educators are already accustomed to wielding what may be the best weapon of all--education. Assaulted by the myriad species of spam, worms, Trojan horses, spyware, viruses, and other diseases that so easily infect and sometimes devastate campus…

Despite the hype, IP convergence does not happen overnight. Navigating the IP convergence market is not easy. Some network equipment makers are taking traditional voice over IP (VoIP) product lines and rebranding them as unified communications offerings. But beware: While closely related, VoIP and UC are not the same. Generally speaking, VoIP…

In this article, the author offers six best practices for physical and data security convergence. These are: (1) assess the cable plant; (2) choose wisely; (3) be patient; (4) engineer for high availability; (5) test the converged network to make sure it works; and (6) don't forget the humans.