Discussion of library reference services and the conflict between richness (complexity) of services and the reach (number of users that can be served) focuses on information technology that is used in electronic commerce and available on the Internet. Discusses changing roles of libraries and networked information environments. (Author/LRW)

Technological advancement has changed the way the role of archives, especially electronic records, is viewed by archivists. Based on experiences at the Center for Electronic Records of the National Archives and Records Administration, this article discusses finding aids and reference tools, reference services and electronic records in archives,…

Discusses networked information resources used by reference librarians in research libraries. Highlights include the NREN (National Research and Education Network); the Internet; network architecture; the national information infrastructure; the effect of electronic information on reference desk transactions; the changing nature of research; the…

Four articles describe the usefulness of the Internet to reference librarians and discuss Internet search tools: "Getting Started on the Net" (Karen R. Diaz); "Gopher Searching Using VERONICA" (Lousie McGillis); "How to Use VERONICA To Find Information on the Internet" (Jackie Mardikian); and "The Internet…

Considers how to plan for online reference services. Highlights include local access to databases, including CD-ROM and database licensing; local gateways; online search services; and planning considerations, including cost, locating online information, telecommunications and computing infrastructures, and equal access. (Contains 15 references.)…

Highlights Web sites of the executive, legislative, and judicial branches of government. Well-known government publications, which are found in any traditional government documents reference collection, are noted and recommended for both bookmarking and local Web site development. Disadvantages of electronic access are also discussed. (Author/AEF)

Describes a telecommunications session that enabled a class of fifth-grade students to interview international visitors at a distance. Topics addressed include the collaborative effort between Appalachian State University, public schools, and businesses to form a telecommunications network using Integrated Services Digital Network; and student…

Three articles on evaluation cover the use of the Internet as a reference resource and raise network policy issues: "The Internet as a Reference and Research Tool" (Edmund F. Santa Vicca); "NREN Update, 1993: Washington Policy" (Carolyn S. Elliot); and "Evaluating Physical Science Reference Sources on the Internet"…

Six articles describe various Internet applications, including a campuswide information system that uses Gopher; using an X Windows interface for Internet access; electronic text projects; the Nevada Academic Libraries information system; Multipurpose Internet Mail Extensions and electronic reference services; the Internet and OCLC. (Contains 61…

Six articles cover topics related to the impact of the Internet on reference services, including Internet's effect on communication between reference librarians; integrating the use of electronic resources with traditional reference duties; reference services and the virtual library; offering remote services; Internet instruction; and Internet…

Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

Five articles describe specific Internet resources, including geoscience and science databases; economic and statistical information; the JANET (Joint Academic Network) Bulletin Board for Librarians; and White House communications. A sixth article describes how practical applications of Internet information create new roles for reference…

Three articles discuss the issue of the mediator's role in the library of the electronic age. Topics addressed include computer-assisted instruction; online catalogs; computer networks; professional identity; reference service and bibliographic instruction; CD-ROMs; online systems; personal home microcomputers; Internet and list servers;…