Briefly discusses six issues related to the use of CD-ROM in libraries and provides sources of information on each issue. The issues discussed are pricing and costs; user preferences for CD-ROM; networking as a means of meeting high demand for CD-ROM; media options; strategic planning to meet demands; and bibliographic instruction. (10 references)…

Considers how to plan for online reference services. Highlights include local access to databases, including CD-ROM and database licensing; local gateways; online search services; and planning considerations, including cost, locating online information, telecommunications and computing infrastructures, and equal access. (Contains 15 references.)…

This special section on CD-ROM and multimedia includes three articles: "What You Need to Know before Networking CD-ROMs" (David Burke); "Multimedia in a Traditional Library Setting" (Norman K. Peterson and Laurn Wilhelm); and "SilverPlatter Embraces the Future" (Pat Ensor). Reviews of two CD-ROM products are also…

Describes a project conducted at the University of Texas libraries that tested the feasibility of providing reference assistance by means of direct intervention by trained reference librarians to remote users of networked CD-ROM workstations. The use of federal depository CD-ROM databases is discussed. (Contains six references.) (LRW)

Discusses the concept of electronic workstations and describes four different types: (1) the academic workstation; (2) the reference workstation (i.e., for end users); (3) the information specialist workstation; and (4) the workstation for management information. The creation of a new integrated information center (ICC) is also described. (11…

Describes an evaluation of a CD-ROM wide-area network at the University of Pittsburgh libraries. Reference staff were interviewed on their use of and satisfaction with the network; student assistants were asked about the type and amount of user assistance they provide; and users were surveyed. Suggestions for future enhancements are offered.…

For the past two decades the central Information Retrieval Services of the Max Planck Society has been providing database searches for scientists in Max Planck Institutes and Research Groups throughout Germany. As a supplement to traditional search services offered by professional intermediaries, they have recently fostered the introduction of a…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…

Describes one college library's experience with a gateway for dial-in access to its CD-ROM network to increase access to automated index searching for students off-campus. Hardware and software choices are discussed in terms of access, reliability, affordability, and ease of use. Installation problems are discussed, and an appendix lists product…

Discusses and compares the incorporation of technology by larger public libraries in Canada and the United States. Technology mentioned includes online public access catalogs; remote and local online database searching; microcomputers and software for public use; and fax, voice mail, and Telecommunication Devices for the Deaf and Teletype writer…

Suggests ways of using personal computers in special libraries, including online searching; CD-ROM networks; reference work; current awareness services; press cuttings services; selective dissemination of information; local databases; object linking and embedding; cataloging; acquisitions; circulation; serials control; interlibrary loan; space…

Three articles discuss the issue of the mediator's role in the library of the electronic age. Topics addressed include computer-assisted instruction; online catalogs; computer networks; professional identity; reference service and bibliographic instruction; CD-ROMs; online systems; personal home microcomputers; Internet and list servers;…

Provides an overview of the IRIS (Intelligent Reference Information System) project at the University of Houston (Texas) libraries; describes CD-ROM database performance tests, user reactions to the CD-ROM network, and a survey of users of an expert system to recommend reference sources; and reports on current activities and future plans.…

Describes steps in renovating information service tools: (1) review why organization exists; (2) refocus direction to keep in step with clients and environment; and (3) redefine client's needs. Old tools (books and journals) can be transformed via technology into new tools (full-text CD-ROM products and online interlibrary loan services). (JMV)