This article offers a number of statistics and performance measures that libraries may find useful in determining the overall quality of their network-based services; identifies a number of service quality criteria; and provides a framework to assist librarians in selecting statistics and performance measures based on service quality criteria.…

This article provides a quick start guide to provide educators with the basic points to consider before installing a wireless network in the school. Since many school districts have already implemented wireless networks, there is a lot of information available online to assist in the process.

In this column, the author discusses the four key questions related to the National LambdaRail (NLR) networking technology. NLR uses Dense Wave Division Multiplexing (DWDM) to enable multiple networks to coexist on a national fiber footprint, and is owned and operated not by carriers, but by the research and education community. The NLR Board…

This article discusses network security for libraries. It indicates that there were only six exploit (security exposure) problems, worldwide, reported to the CERT Coordination Center back in 1988. In that year, the CERT had just been established to provide a clearinghouse for exchanging information about network security problems. By 2003, the…

This article represents the second part of a series in this journal called "How to Perform a Security Audit." It continues the conversation on setting up a process for identifying security-related concerns and implementation safeguards. It continues the conversation from the perspective of system monitoring. This article discusses how to use a…

This article deals with federal E-rate program's support of school leaders' Blackberry habit. The Federal Communications Commission (FCC) has cleared the way to allow money from the $2.25 billion program of subsidies for school technology to apply to e-mail service for mobile, wireless devices, such as the BlackBerry, which are increasingly…

Technology-dependent teaching strategies can exploit the currently underused capacities of media-rich Web 2.0 technology to enable student engagement and support higher order thinking. In particular, Web 2.0 technologies support learners' opportunities to coconstruct ideas/knowledge and ways in which they can add their own interpretations in to…

While technology has enabled online education in many countries, the same cannot be said for African public universities. Universities in Ghana have made some progress in building networking infrastructure and acquiring computers, but integrating technology into the teaching and learning process has been a challenge. Instructional delivery remains…

There has been a rapid increase in the number of technology certificate programs offered around the world in the last decade. While designing, developing, and implementing these programs little or no consideration is given to geographical, cultural and developmental differences between different regions of the world. This study investigates the…

Colleges and universities can never be too prepared, whether for physical attacks or data security breaches. A quick data slice of over 7,000 US higher ed institutions, using the Office of Postsecondary Education's Campus Security Data Analysis Cutting Tool Website and cutting across public and private two- and four-year schools, reveals some…

This paper summarises the outcomes of research that recorded and interpreted change in pre-service teachers' pedagogical beliefs when immersed in unique synchronous networked collaboration. The pre-service teachers were involved in the design and implementation of synchronous networked tasks, supported by the theoretical and pragmatic application…

The graduate of the Communication Technician apprenticeship program is a certified journeyperson who will be able to: (1) supervise, train and coach apprentices; (2) use a thorough knowledge of electrical and electronic theory and its application to communication and associated equipment used in the telecommunication industry; (3) understand…

Without proper security, mobile devices are easy targets for worms, viruses, and so-called robot ("bot") networks. Hackers increasingly use bot networks to launch massive attacks against eCommerce websites--potentially targeting one's online tuition payment or fundraising/financial development systems. How can one defend his mobile systems against…

Managing resource usage and data delivery with virtualization devices is a staple of many of today's data infrastructures. By breaking the traditional direct physical access and inserting an abstraction layer, what one sees is what he/she gets, but the mechanics of delivery may be quite different. The reason for the increase in virtualization…

In this report, the National Information Infrastructure (NII) services issue is addressed, and activities to advance the development of NII services are recommended. The NII is envisioned to grow into a seamless web of communications networks, computers, databases, and consumer electronics that will put vast amounts of information at users'…