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Glover, Robert H. – CAUSE/EFFECT, 1989
The evolution of executive reporting and decision support systems at the University of Hartford is described, including a definition of concepts, discussion of the decision support roles of the planning and institutional research office and computer service, a description of several systems already developed, and the strategies underlying…
Descriptors: College Administration, Computer Oriented Programs, Computer Software, Decision Making
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Dunn, John A., Jr.; Glover, Robert H. – New Directions for Higher Education, 1988
Many operational and some tactical information needs can be well supported with current information technology and campus-based data, but information support for many tactical and most strategic decisions may be aided by interinstitutional collaboration. (Author/MSE)
Descriptors: College Administration, Computer Oriented Programs, Computer Uses in Education, Decision Making
Glover, Robert H. – 1984
The demand for decision-support systems (DSSs) at the University of Hartford and the use of current software systems based on an information center approach are discussed. It is noted that declining enrollment demand and financial stress in tuition and enrollment-dependent universities requires a flexible and dynamic DSS for effective planning and…
Descriptors: College Administration, College Planning, Computer Oriented Programs, Databases
Peer reviewed Peer reviewed
Glover, Robert H. – Research in Higher Education, 1986
The conceptual framework, design, and implementation plan for building a decision-support system for enrollment management at a private university are outlined, including information about the computer hardware and software used in implementation. (Author/MSE)
Descriptors: College Admission, Computer Oriented Programs, Computer Software, Decision Making
Glover, Robert H.; Wilcox, Jerry – 1990
A design for improving the quality of information available for continuous operational study of student retention at the University of Hartford in Connecticut was examined involving a microcomputer based decision support system for student retention research. The system, an interactive modeling approach to conduct longitudinal and comparative…
Descriptors: Academic Persistence, College Environment, College Students, Computer Oriented Programs
Peer reviewed Peer reviewed
Glover, Robert H. – New Directions for Institutional Research, 1993
In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…
Descriptors: College Administration, Computer Oriented Programs, Costs, Decision Making
Peer reviewed Peer reviewed
Glover, Robert H. – New Directions for Institutional Research, 1993
Colleges and universities have begun to benefit from advancing technology. Considering the problems higher education faces and the potential that enterprise-wide information access offers, institutional leaders must look ahead and decide where to invest in information technology support to achieve maximum benefits in quality improvement and cost…
Descriptors: Access to Information, College Administration, Computer Oriented Programs, Cost Effectiveness
Peer reviewed Peer reviewed
Glover, Robert H.; Krotseng, Marsha V. – Journal of Computing in Higher Education, 1992
The design of a University of Hartford (Connecticut) decision-support information system for college advancement programs is detailed, specific research and management applications are examined, and the analyses and reports generated by the system are discussed. Early collaboration between institutional researchers and advancement and alumni…
Descriptors: Administrators, Alumni, Computer Oriented Programs, Decision Making
Glover, Robert H. – 1985
University of Hartford's decision-support system for enrollment management, which uses fourth-generation software tools, is described, with attention to the conceptual framework, design and implementation plan, and progress to date. The university's planners, institutional researchers, and admissions and financial aid officers are cooperating in…
Descriptors: Academic Persistence, College Administration, College Admission, College Applicants