The use of computerized decision support systems in higher education for making tactical institutional decisions is reviewed, with attention to the kind of administrative problems that lie somewhere between programmed to nonprogrammed decisions and require a combination of computer support and administrative judgment. (MSE)

Institutional strategic decisions require the participation of every individual with a significant stake in the solution, and group decision support systems are being developed to respond to the political and consensual problems of collective decision-making. (MSE)

Many institutional researchers will find that the microcomputer leads to greater efficiency in everything that they do, especially in the two most critical elements of their jobs: thinking and communicating. (Author/MLW)

Noting the disappointing results of past experimentation with computer modeling technology in higher education, the author discusses developments which promise potential: communication between model builders and users, interaction between large- and small-scale models, interface with operating data systems, emphasis on outcomes, and continued…

A powerful but straightforward computer-based approach to university resource allocation has been successfully integrated with group process techniques to assist top-level administrators in making difficult choices. (Author)

In the context of decision support systems (DSS) use, four perspectives on evaluating decisions (consensual, political, empirical, and rational) and four models of organizational effectiveness (human relations, open system, internal process, and rational goal) are examined for their implications for DSS implementation and evaluation. (MSE)

Evaluation of campus computer services has been limited by the ability of higher education administrators to relate their experience in evaluating other, more traditional services to the technical complexity of computing services. The explosive growth of computer technologies requires development of a common framework for their evaluation. (MSE)

Social Judgment Analysis, a formal decision model, is used to develop a decision support system that provides documentation on faculty accomplishments to assist faculties in making personnel decisions that are systematic, explicit, consistent, and retraceable. (Author/MSE)

The potentials and problems of using computer programs for developing college planning models and policy are discussed, and the capabilities of a number of commonly-used programs are outlined. The need for understanding and participation by nontechnical administrators is emphasized. (MSE)

Based on research on management improvement efforts at developing colleges and universities, a model of evolutionary change in organizational structure and management practices is outlined, and change strategies considering both formal and informal management needs are proposed. The model assumes that management needs are intertwined with…

A system dynamics model for the pricing of tuition is presented, illustrating how such models enable decision-makers to anticipate cause-and-effect relationships and test alternative courses of action. (Author)

Four developments have made strategic planning and information-based management necessary in higher education: changing external conditions; demands for accountability; deteriorating financial strength; and need for changes in leadership roles. Although institutional situations and needs vary, what is most important is to learn to manage with…

Design concepts and techniques for building integrated executive information systems and decision-support systems for mission-critical college applications are presented from the developer's perspective. Financial planning, student retention, and enrollment demand are offered as examples of administrative applications. Sample screens are included…

Priority given to enrollment management at the University of Hartford (Connecticut) has created demands for better information about prospective student markets, admissions selectivity, enrollments, student adjustment, retention, and graduation rates. The planning and institutional research office used fourth-generation software, microcomputers,…

The advent of decision support systems, specific computer applications for organizational decision-making, redefines the primary professional role of institutional researchers, but a more comprehensive understanding of organizational behavior and development is necessary for them to work well. (MSE)