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Alter, Steven L. – Harvard Business Review, 1976
Based on a study of 56 computerized decision-support systems, discusses the potential value of various decision-support systems, examines the challenges and risks such systems pose to managers, and suggests strategies for meeting those challenges and risks. (JG)
Descriptors: Change Strategies, Computer Oriented Programs, Decision Making, Guidelines
Akins, M. L.; Griffin, J. R. – Computers in Libraries, 1999
Presents the main ingredients for successful computer-systems administration. Discusses training and ongoing support, change management for system upgrades, developing a problem-reporting form and keeping the documentation history, managing technical support, and having a disaster-recovery plan. (AEF)
Descriptors: Administration, Change Strategies, Computer Oriented Programs, Computer Security
Margulies, Newton; Colflesh, Lora – Training and Development Journal, 1982
An approach is presented which uses the sociotechnical systems concept and a generic planning model as a guiding perspective in the implementation of computer-aided design and manufacturing technologies. (CT)
Descriptors: Change Strategies, Computer Oriented Programs, Concept Formation, Manufacturing