Few professors teaching at community colleges today expect students to learn every nuance of every technological device they are likely to encounter throughout the course of their careers. Educators can expose students to enough of a base so that when the technology does evolve--and it will--they have the confidence and ability to adapt and…

This article describes how centralized presentation control systems enable IT support staff to monitor equipment and assist end users more efficiently. At Temple University, 70 percent of the classrooms are equipped with an AMX touch panel, linked via a Netlink controller to an in-classroom computer, projector, DVD/VCR player, and speakers. The…

Duquesne University's department of journalism and multimedia arts supports many of its classes with Mediasite Live, a video conferencing system that captures the output of presentation devices and streams it live to the Web, as well as recording presentations for Web streaming or recording to CD or DVD. Bill Gibbs and Erik Larson examine the…

A project was conducted to develop the methods, procedures, standards, and processes to enable adult basic and literacy education programs funded by the Pennsylvania Department of Education (PDE) Bureau of Adult Basic and Literacy Education (ABLE) to submit their student and staff data via computer disk. During the project, the Center for…