The study of this dissertation provides a solution to a very specific problem instance in the area of data mining, data warehousing, and service-oriented architecture in publishing and newspaper industries. The research question focuses on the integration of data mining and data warehousing. The research problem focuses on the development of…

This publication is primarily designed for educational practitioners who possess little or no training in conducting mail surveys or have not kept current on the present state of the art of survey methods and techniques. It is also intended to be a checking and comparing aid to ensure that important research considerations are taken into account.…