This article presents the ninth annual EDUCAUSE Current Issues Survey results, which show a good deal of movement among the most critical challenges facing campus information technology leaders in 2008. Thirty-two percent (589) of 1,845 EDUCAUSE primary member representatives responded to an e-mail invitation to complete the web-based survey in…

Information sharing is a core value for information technology (IT) security professionals. It is also a familiar concept for those who work at institutions of higher education because of their long history of collaboration and openness. Information sharing has become part of the national fabric as IT security professionals attempt to secure cyber…

Learning management systems (LMSs) have dominated the teaching and learning landscape in higher education for the past decade, with a recent Delta Initiative report indicating that more than 90 percent of colleges and universities have a standardized, institutional LMS implementation. While the LMS has become central to the business of colleges…

Student computing is now mobile. For college students across the nation, convenient access to information--anytime, anywhere, on demand--has become not only a priority, but a necessity. To successfully serve the needs of this current generation of students, colleges and universities must recognize the trend and align services accordingly.…

Much recent discussion has focused on the pros and cons of cloud computing. Some institutions are attracted to cloud computing benefits such as rapid deployment, flexible scalability, and low initial start-up cost, while others are concerned about cloud computing risks such as those related to data location, level of service, and security…

When the author was brought on as CIO of Westmont College in October 2008, the president, Board of Trustees, and campus environment made it clear that technology needed a major overhaul to meet the college's growing requirements. Also, these changes needed to happen without significantly increasing the IT budget or staff. Marketing Charts…

Discussions with a central IT organization about integration with existing systems on campus, support costs for the new implementation, and total cost of ownership frequently become adversarial. Simmons College, a small college in Boston with an enrollment of approximately 1,900 undergraduate and 2,800 graduate students, reframed these issues in…

The University of Washington (UW) adopted a dual-provider cloud-computing strategy, focusing initially on software as a service. The original project--to replace an obsolete alumni e-mail system--resulted in a cloud solution that soon grew to encompass the entire campus community. The policies and contract terms UW developed, focusing on…

Computer security is one of the most complicated and challenging fields in technology today. A security metrics program provides a major benefit: looking at the metrics on a regular basis offers early clues to changes in attack patterns or environmental factors that may require changes in security strategy. The term "security metrics"…

At the beginning of an academic year, thousands of students move into campus housing on Indiana University's Bloomington and Indianapolis campuses within a three-day period, and more than 96 percent arrive with at least one personal computer (and possibly also a PDA, cell phone, and gaming system), and most expect to connect to the campus network…

The EDUCAUSE/Internet2 Computer and Network Security Task Force consulted with IT security professionals on campus about concerns with the current state of security in enterprise resource planning (ERP) systems. From these conversations, it was clear that security issues generally fell into one of two areas: (1) It has become extremely difficult…

Many security professionals choose the career because of an interest in the technology of security. Few realize the degree to which a contemporary security office interacts with law enforcement agencies (LEAs) such as the FBI and state, local, and campus police. As the field of information security has matured, the language of risk management is…

Spyware is the general term that describes a collection of technologies that help external parties in "gathering information about a person or organization without their knowledge." In addition to the minor annoyances spyware generates, such as redirected pages, redirected searches, and pop-up ads, a spyware infection can have more malicious…

The United States Military Academy (USMA) at West Point had a problem with some cadets clicking on suspicious attachments and embedded links, significantly affecting network performance and resource availability. West Point information technology leadership needed a way to increase e-mail security awareness in hopes of maintaining a strong…

The Eighth Annual EDUCAUSE Current Issues Survey asked campus information technology leaders to rate the most critical IT challenges facing them, their campuses, and/or their systems. Four findings associated with all respondents to this year's survey merit special mention. First, for the 2007 survey, the CIC decided to split a key issue choice…