Discusses the pros and cons of selecting Apple Macintosh computers versus a personal computer that runs the Windows platform. Graphical user interfaces, current and future support, and aesthetics are considered, as well as personal preferences. (LRW)

Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…