Describes methods used by the South Carolina State Library to make its library, both the workstations and the Web site, more accessible to visually and physically handicapped patrons. Discusses choosing new hardware and software, renovating the workstations, and becoming more aware of user needs; and lists resources for Web accessibility…

Explains how to decide what type of computer to buy for a small academic library, based on software requirements, staff and patron use, and PC technology. Topics include the central processing unit; types of memory; storage devices; ports; multimedia capabilities; modems; operating systems; and monitors. (LRW)

Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)

This case study describes a low-budget interactive videodisc project that was developed for the Small Business Administration. Highlights include users' needs for easy access to information; system characteristics, including a touch screen; hardware; authoring system; and transfer of a slide show to videotape. (LRW)