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Bixler, Brett; Spotts, John – T.H.E. Journal, 1994
Describes the design and use of SCORE (Sales and Customer Service Occupational Readiness Education), courseware developed by AT&T to provide midliterate adult customer service representatives with computer-assisted instruction. Topics addressed include job simulations; skills in reading, writing, math, problem solving, and critical thinking;…
Descriptors: Adult Learning, Adult Literacy, Computer Assisted Instruction, Computer Simulation
Bixler, Brett; Spotts, John – 1993
Growing interest in adult literacy has encouraged research and innovative programming in the field. This paper examines several pieces of software created by the Institute for the Study of Adult Literacy at Pennsylvania State University and explains their underlying conceptual foundations and the integration of visual materials. The Penn State…
Descriptors: Adult Education, Adult Literacy, Adult Reading Programs, Basic Skills