Many companies using Statistical Process Control (SPC) in their manufacturing processes have found that, despite the training difficulties presented by the technique, the rewards of successful SPC include increased productivity, quality, and market leadership. The Ford Motor Company has developed its SPC training with interactive video, which…

The Westinghouse Hanford Company Total Quality Program includes the development of Hanford General Employee Training (HGET), an interactive video course. The commitment to total quality is developed in both new and requalifying employees by requiring them to make positive choices when confronted with real life scenarios showing violations of…

Examines factors affecting selection and development of computer simulations, including type of learner, simulation formats, instructional purposes, learning outcomes, fidelity, learning stages, and logistical issues. A flowchart model and set of prescriptions to help designers arrive at specifications for an instructional simulation are…

Continued advances in computerized training technology allow for a better link between instruction and evaluation. The use of computer-controlled audio and video feedback takes the automation of a mastery learning approach with its frequent shifts between instruction and testing a step further and begins to blur the distinction between training…

Interactive, multimedia software involving a simulated subject has been created to help trainees develop interview and interrogation techniques using personal computers, because practice interviews are not always realistic and are too expensive. New and experienced law enforcement agents, among others, need such extensive training in techniques…

Growing interest in adult literacy has encouraged research and innovative programming in the field. This paper examines several pieces of software created by the Institute for the Study of Adult Literacy at Pennsylvania State University and explains their underlying conceptual foundations and the integration of visual materials. The Penn State…

A project developed a model curriculum to be delivered by computer-based instruction to teach the required literacy skills for entry workers in the health insurance industry. Literacy task analyses were performed for the targeted jobs and then validated with focus groups. The job tasks and related basic skills were divided into modules. The job…