As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,…

Reviews the literature on computer simulation modeling for library management and examines whether simulation is underutilized because the models are too complex and mathematical. Other problems with implementation are considered, including incomplete problem definition, lack of a conceptual framework, system constraints, lack of interaction…

Describes the emphasis of decision support systems as being on the decision making process itself, rather than the flow of information; reviews the uses of microcomputers in libraries in recent years; and compares five decision modeling software packages. An appendix lists the name, manufacturer's address, price, and hardware requirements of each…

Reports on emergence of decision support system (DSS) as a practical approach for applying computers and information to problems facing management. Information processing and decision making in organizations, simulation-model-based DSS in management of library resource sharing networks, and a resource-sharing simulation system are highlighted.…