Purpose: Software training is a new trend in software applications. A key problem with software training is that video tutorials are developed without considering the target audience. Although video tutorials are popular, little attention is given to their design features. This study aims to investigate how two multimedia research principles,…

Video tutorials substantially support demonstration-based training where the main goal is to enhance procedural knowledge by observing various understandable examples of performing a task. Although video tutorials are broadly popular nowadays, little attention is given to the design features of an instructional tutorial. The aim of this study is…

The present study investigates whether embedding cueing in videotutorials for software training influences task performance. It also considers the indirect effects of cueing on cognitive load, self-efficacy, motivation, and flow. One hundred eighteen undergraduate students from a Greek Computer Science Department participated in the study which…