This paper examines the effective deployment of conversational agents in virtual worlds from the perspective of researchers/practitioners in cognitive psychology, computing science, learning technologies and engineering. From a cognitive perspective, the major challenge lies in the coordination and management of the various channels of information…

Choi and Clark (2006) argue that learning is attributed to the instructional method rather than the specific medium used to deliver instruction (i.e., the pedagogical agent). Additionally, they consider pedagogical agents as unnecessarily expensive tools, whose instructional affordances can be replicated by less expensive options. In this response…