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Harlan, Jennifer – ProQuest LLC, 2013
Knowledge management has proven to be a sustainable competitive advantage for many organizations. Knowledge management systems are abundant, with multiple functionalities. The literature reinforces the use of workflow automation with knowledge management systems to benefit organizations; however, it was not known if process automation yielded…
Descriptors: Automation, Case Studies, Knowledge Management, Computer Software
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McEachron, D. L.; Bach, C.; Sualp, M. – Campus-Wide Information Systems, 2012
Purpose: The purpose of this paper is to examine existing learning innovation systems and propose a systematic methodology of delivering educational innovations in the right amount, in the right place and at the right time. Design/methodology/approach: Higher education is not effectively incorporating new discoveries in cognitive science and human…
Descriptors: Knowledge Management, Research Papers (Students), Educational Innovation, Information Transfer