The discipline of software engineering can be extended in a natural way to deal with the issues raised by a systematic approach to the design of human-machine interfaces. The user should be treated as part of the system being designed and projects should be organized to take into account the current lack of a priori knowledge of user interface…

Recent improvements in the human factors elements incorporated in the design of personal computer interfaces are illustrated by detailed analyses of two microcomputers and their word processors (Osborne 1/WordStar and Apple's Macintosh/MacWrite). The vital steps in operation are described through analyses of the behavioral requirements involved in…

This report incorporates a literature review, a workshop paper, and discussion by workshop participants on the current status of research on what the users of computer systems know, and how these different forms of knowledge fit together in learning and performance. It is noted that such research is important to the problem of designing systems…

Microcomputers need to be introduced and effectively managed in academic organizations, where compatibility becomes an important issue as users wish to communicate with other users via computer. The need to standardize hardware and software thus becomes an important issue. The first step in selecting a microcomputer standard is the selection of a…

Details a series of tests conducted by the Research Libraries Group, Inc., to evaluate IBM clones i.e., computers designed to use hardware and software originally intended for IBM microcomputers. The results of evaluations of several personal computers, using the criteria of performance, aesthetics, ergonomics, and documentation, are reported.…

Explores how people with disabilities use computer technology, as well as the issues involved in using this technology to access electronically published materials. Topics discussed include definitions of disability; uses of adaptive technology; the physical environment; documentation, training, and support; problems in accessing electronic media;…

Focusing on online library catalogs as examples of human relationships as they are involved in process of technological innovations, this paper discusses introduction of innovation using a process model based on public policy research (theory) and experiences of Northwestern University with its online catalog (application). Five references are…

This five-article section discusses changes in the management of the school library resulting from use of the computer. Topics covered include data management programs (record keeping, word processing, and bibliographies); practical applications of a database; evaluation of "Circulation Plus" software; ergonomics and computers; and…

Individual papers discussing various facets of human relationships with interactive computer systems present an analysis of direct manipulation interfaces; discuss notion of conceptual models shared by system and user and propose a design methodology for delivering models to users; and address the intelligibility of systems and importance of…

Discusses evolution of ergonomics and development of computer ergonomics with its sub-fields of hardware ergonomics (user-equipment-related problems including workstation design); software ergonomics (problems in communication with computers); and peopleware ergonomics (psychological impact). Ergonomic features of VDTs, keyboards, and printers are…