This initial article in series of three discusses barriers inhibiting use of current online retrieval systems by novice users and notes reasons for front end and gateway online retrieval systems. Definitions, front end features, user interface, location (personal computer, host mainframe), evaluation, and strengths and weaknesses are covered. (16…

Examines general technical issues involved in placing latest computer systems, operable by end users in programer-free environment, at disposal of non-English-speaking users. User environment, classification of software products (token dependent, communications intensive, language dependent), approaches to bilingual software modification,…

This article analyzes the front end software marketplace and discusses some of the complex forces influencing it. Discussion covers intermediary market; end users (library customers, scientific and technical professionals, corporate business specialists, consumers); marketing strategies; a British front end development firm; competitive pressures;…

Discusses major features and capabilities of gateway software--microcomputer software packages that act as interfaces between users and bibliographic retrieval systems they are searching--i.e., communication, interface, auxiliary programs. Four programs (In-Search, Universal Online Searcher, Search Helper, microDisclosure) are reviewed and…

This report is a collection of 11 recent papers by the Human-Machine Interaction Group at the University of California, San Diego. The following papers are included: (1) "Stages and Levels in Human-Machine Interaction," Donald A. Norman; (2) "The Nature of Expertise in UNIX," Stephen W. Draper; (3) "Users in the Real…