Defines the functions of windows that are used as visual display techniques in computer software systems, reviews research on the effectiveness of window environments, discusses knowledge structures, and presents principles for designing windowed environments based on research findings and individual differences and screen design research. (10…

Identifies and describes sublevels of novices using a database management package, clustering those whose interaction is effective, partially effective, and totally ineffective. Among assistance documentation, functional tree diagrams (FTDs) were more beneficial to partially effective users than traditional reference material. The results have…