Software has become central to every part of modern life and supports everything from managing personal schedules to managing global supply chain systems. In creating new or updating existing software, software developers often need to incorporate new technology. When software developers learn new technology using tutorials, their experience with…

Purpose: The elderly are often unfamiliar with computer technology and can encounter great difficulties. Moreover, the terms used in such systems may prove to be a challenge for these users. The aim of this research is to tutor the elderly on using an adaptive e-shop system in order to buy products easily. Design/methodology/approach: In view of…