Today's technology-enhanced learning practices cater to students and teachers who use many different learning tools and environments and are used to a paradigm of interaction derived from open, ubiquitous, and socially oriented services. In this context, a crucial issue for education systems in general, and for Intelligent Learning Environments…

Discusses the relationship between the problems involved in the creation of expert systems by knowledge engineers, i.e., experts at translating human abilities and knowledge into computer programs, and the major issues dealt with in the planning/analysis phases of instructional development. (MBR)

This paper argues that an important design principle for building expert systems is to represent all control knowledge abstractly and separately from the domain knowledge upon which it operates. Abstract control knowledge is defined as the specifications of when and how a program is to carry out its operations, such as pursuing a goal, focusing,…

This paper examines the problem of automatic explanation of reasoning, or the ability of a program to discuss what it is doing in some understandable way, particularly as part of an expert system. An introduction presents a general framework in which to view explanation and reviews some of the research in this area. This is followed by a…

This report is a collection of 11 recent papers by the Human-Machine Interaction Group at the University of California, San Diego. The following papers are included: (1) "Stages and Levels in Human-Machine Interaction," Donald A. Norman; (2) "The Nature of Expertise in UNIX," Stephen W. Draper; (3) "Users in the Real…