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Direct linkButler, Lorrie Ann; Kantor-Horning, Susan – Computers in Libraries, 2007
The Contra Costa County Library is located within the greater San Francisco Bay Area. With 26 physical locations and a virtual branch, it has more than 400,000 cardholders and serves a population of almost 1 million. As part of developing a strategic plan to meet the needs of the public in the 21st century, the library hired a consultant to gather…
Descriptors: Research Needs, Organizational Objectives, Strategic Planning, Needs Assessment
