One of the first big shifts in how libraries manage resources was the move from print-journal purchasing models to database-subscription and electronic-journal purchasing models. Libraries found that this transition helped them scale their resources and provide better service just by thinking a bit differently about their services. Likewise,…

The Uniformed Services University of the Health Sciences, located on the National Naval Medical Center's campus in Bethesda, Maryland, is a medical education and research facility for the nation's military and public health community. In order to support its approximately 7,500 globally distributed users, the university's James A. Zimble Learning…

Discusses networked document imaging systems and describes necessary software features. Highlights include desktop workstations; network architecture; modular application software; images from a variety of formats; merging images with text; editing functions; managing an electronic library; document delivery formats; and printing. (LRW)

Explores the possibility of using Web contact center software to offer reference assistance to remote users. Discusses a project by the Metropolitan Cooperative Library System/Santiago Library System consortium to test contact center software and to develop a virtual reference network. (Author/LRW)

Discusses the impact of information technology requirements on the costs of electronic libraries. Addresses key questions concerning hardware, software and network installation and upgrades and provides strategies for dealing with the needs for continuous funding and long-term financing that are essential for keeping up with the requirements of…

Discussion of virtual reference services focuses on software that is currently available and further developments that are needed. Topics include co-browsing and collaboration capabilities; communications technology, including chat technology and voice over Internet protocol (VoIP); networked reference services; and online reference collections…

Silverplatter's Electronic Reference Library (ERL) provides wide area network access to its databases using TCP/IP communications and client-server architecture. ERL has two main components: The ERL clients (retrieval interface) and the ERL server (search engines). ERL clients provide patrons with seamless access to multiple databases on multiple…

Describes the Mercury Electronic Library, a project at Carnegie Mellon University that involved development of software for an electronic library, implementation of the software by the university libraries, and stimulation of the market for electronic publishing. The library information system interface and databases and the computing system…

Discusses issues facing libraries using digital information resources, based on experiences at the Pennsylvania State University at Harrisburg library. Topics include comparing electronic resources; goals of providing the service or resource; determining users' needs; resources for access, including networks and financing; software; budgeting;…

This annual collection contains 16 papers about the use of Macintosh computers in libraries which include: "New Horizons in Library Training: Using HyperCard for Computer-Based Staff Training" (Pauline S. Bayne and Joe C. Rader); "Get a Closet!" (Ron Berntson); "Current Periodicals: Subject Access the Mac Way"…

This paper describes the creation of an automated network of museum libraries in Spain. The only way in which the specialized libraries in the world today can continue to be active and to offer valid information is to automate the service they offer, and create network libraries with cooperative plans. The network can be configured with different…

Discussion of electronic library services and information and resource sharing highlights cooperative ventures between Carnegie Mellon University, the University of Pittsburgh, and the Carnegie Library of Pittsburgh. Computer networks are described, online catalogs are explained, hardware and software are discussed, and future possibilities are…